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  • #70468
    anton
    Participant

    Hello,

    I just signed up for a free trial a few minutes ago.  Everything was fine until it stopped broadcasting.
    I saw this message: Your account information: You have 0 Gb available streaming bandwidth and 0.10 Gb available media storage.
    How is that and I barely used it?
    Anton Boktor

     

    #70471
    Nana
    Participant

    Dear Mr. Boktor,

    Thank you for trying our product! In terms of bandwidth usage, Streaming at higher resolutions and bitrates will provide better quality yet will consume your bandwidth quota more rapidly. Please see this article on efficient settings.

    Furthermore, please check out this post to earn extra free Bandwidth.

    Happy streaming!

    Nana

    #70472
    Nana
    Participant

    Dear Mr. Boktor,

    Thank you for trying our product! In terms of bandwidth usage, Streaming at higher resolutions and bitrates will provide better quality yet will consume your bandwidth quota more rapidly. Please see this article on efficient settings.

    Furthermore, please check out this post to earn extra free Bandwidth.

    Happy streaming!

    Nana

    #91205
    allan.santosh
    Participant

    Let’s say I stream at 1080p. Do 100 people watching my stream take away my bandwidth more compared to only 10 people watching it? Or is the available bandwidth only depend on what bitrate I upload at?

    #91208
    christina
    Moderator

    Bandwidth consumption depends on both bitrate and viewer count. 100 people will consume 10 times more than 10 people

    #114744
    Jarkko Niskala
    Participant

    Your ad say unlimited viewers and unlimited videos
    But 100 viewers for one video of 1 gigs (one hour) consumes your full data bandwidth for month.
    And there is no way to regulate viewers. or see actual data used per viewer.
    Seems rip off

    #115083
    Beatrice
    Moderator

    Hello there,

    I understand the confusion. However, viewer count and viewer hours are two different terms.

    You can have unlimited number of viewers watching your live streams and videos.

    Number of Viewers= Total number of people watching your live-stream or video-on-demand.

    However, viewer hours is the number of hours that a viewer watches your content (which is what usually consumes your bandwidth)

    Viewer Hours= Total number of people watching x Total streaming hours

    For instance:

    10 viewers are watching a one hour live-stream= 10 Viewer hours

    10 viewers are watching a two hour live-stream= 20 Viewer hours

    Please check out this article for more information about each of the terms in our subscription plan. If you would like more streaming bandwidth, please get in contact with office@wpstream.net

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