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  • #104791
    svante.brink
    Participant

    What will happen if I run out of bandwidth during a stream?

    #104864
    Beatrice
    Moderator

    Hello there,

    Thank you for your question. When you reach 10% of your total bandwidth, you will be receiving an email informing you of this and recommending you to repurchase a subscription plan. As of now, you will have to manually subscribe to a new plan or else your live broadcast will get interrupted. However, please keep in mind you can even purchase another plan during a broadcast and it will not be affected. There is a processing time of a few minutes between making your purchase and receiving your data. I hope this helps and please let me know if I can assist you with anything else.

    • This reply was modified 3 months, 3 weeks ago by Beatrice.
    #104917
    svante.brink
    Participant

    Will the broadcast be interrupted already at 10%?

    #105353
    Beatrice
    Moderator

    Dear svante.brink,

    No, your broadcast will not be interrupted at 10%. It will be interrupted once you have used up all your bandwidth. The email warning you that you have 10% of bandwidth left is just a heads up so that you can be aware that you are about to run out and you should purchase another subscription or upgrade as soon as possible.

    Hope this has cleared your doubts!

    • This reply was modified 3 months, 2 weeks ago by Beatrice.
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