Buy a higher level plan….

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  • #214287
    Grow Design
    Participant

    Hi.there
    After the trial we are ready to buy a higher level plan but before that we have encountered a problem with the video delay when watching the video on the wordpress when sending it through the “obs”, I don’t know where the problem is can you help me? Or is there a speed limit because we are trial users?We have decided to buy plan.

    #214429
    Beatrice
    Moderator

    Hello there,

    Thanks for your message. By default, there is a delay in the live stream. However, you can apply for the low latency beta that we have so that we can enable it on your account. This will lower the video delay to about 1.5 – 2 seconds. You can get the low latency beta by following the instructions in this thread https://wpstream.net/forums/topic/low-latency-streaming-public-beta/

    Hope this helps and please let us know if you have other questions or concerns.

    Best,
    beatrice

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