Cannot view Bought VOD Video
Tagged: Avada theme
- March 23, 2021 at 2:59 pm #117280
Hi, I use Avada Theme.
After buying a VOD Video, I am not able to see the added video.
I see the product details and the possibility to add to cart, but not the video attached.
AndreiMarch 23, 2021 at 3:06 pm #117281BeatriceModerator
Thank you for your message. The link is in the title of the product in the confirmation page. This confirmation page pops up right after you have made a successful payment like so http://prntscr.com/10tk9vo
Please let me know if you have further questions!March 23, 2021 at 4:17 pm #117293
I see this in the default theme, but not in the Avada theme.
Any ideas what I should be looking at?March 23, 2021 at 7:42 pm #117322
It is working with the Avada Yoga theme, but not with the Avada Fitness theme.
Can anybody help me to understand why?March 24, 2021 at 11:54 am #117417BeatriceModerator
It would be very helpful if you could provide a detailed description of the steps you took so that we can replicate this issue on our end. Furthermore, any screenshots of errors are encouraged. Looking forward to your response.
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