Chat not working and video crashes from time to time

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  • #79408
    brandon.koo
    Participant

    hi about the chat it doesnt seem to work i have already purchased a package is there a step by step guide on how to do this.

    also i have noticed that wpstream crashes from time to time where viewers are unable to see the video

    #79538
    gabriel
    Moderator

    1. chat is in beta and appears to still not be working for some; please address your queries in here

    2. that’s unexpected, please detail and/or provide screenshots, i’m sure it can be worked out

    #80182
    adpokhalekar
    Participant

    Uploaded Videos are not working. Getting error “The Media Could Not be Loaded, Either Because the Server or Network Failed or Because the Format is Not Supported”. It was working till last night..suddenly it stopped without making any changes.

    #80235
    gabriel
    Moderator

    please send the link to a page containing the video, will address asap

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