CHAT – public beta

[Gabriel]

The chat feature is now available in the WpStream plugin, beginning with version 3.3
To use, include the following shortcode in your pages/articles [replace “1234” with your own channel id]

[wpstream_chat id="1234"]

Notes:
-the chat is tied to a free or PPV live channel
-chat only functions while the channel is active
-can also include it via Bakery or Elementor
-you may use this thread for reporting issues or asking for features

[telselec.proyetos]

chat (connect) button does not work
your help please

[Gabriel]

chat only works for active channels
we will hide the “connect” button in a later version

[sniik.de]

Is it a community chat and how many people could chat at the same time?

[Gabriel]

Yes it’s a public chat, there is no limit to how many can join.

[tradingsafelyllc]

this is what chat looks like with shortcode
https://www.tradingsafely.net/wpstream/test/

• This reply was modified 8 months, 2 weeks ago by tradingsafelyllc.

[tradingsafelyllc]

i see it on mobile let me check on another computer

[alexandra_aunon]

Hi there, I just tried adding the chat shortcode with my channel ID to my homepage and this appeared… ‘Updating failed. The response is not a valid JSON response.’ What do I do in this case?
Thanks
Alex

[Gabriel]

alexandra it would help if you can provide a screenshot, not understanding where or how that message appeared, also it’s unprecedented afaik

please also confirm the respective channel was active and you were being logged in (or not) when issue surfaced

[alexandra_aunon]

Hi Gabriel. The channel was not active, I realise that may have been the issue… Where do I add the shortcode when channel is active?

[alexandra_aunon]

The channel I’m wanting to link the live chat to is a pay per view channel, does that make any difference?

[alexandra_aunon]

I tried adding the shortcode to the product and the page of live stream whilst testing my live channel and both times this did not pop up with any chat… wanting to upgrade but only when I know this option is working! Thank you

[Gabriel]

Hi Alexandra, please send us a a link to the page or a screenshot, ic no good reason for it not to pop up

[donny]

I’m having 2 issues:

1) I’m trying to get the chat plug in to work. It seems like it only works if you are “logged in” – in my case – logged in to WordPress, I believe – when I paste the URL of my live event to a different browser – I cannot use the chat function. Can the chat function be made so people don’t need to be “logged in” to use it?

2) Also – I’m pasting the chat code: [wpstream_chat id=”1234″] onto the post where I am streaming my live video from – and the chat ends up on the top of the page, and I’d like the chat to be below the video window.

[tom-3636]

You’re lucky you can even post a reply. I have been trying but it just doesn’t let me. I am having an issue too.

I keep keep getting this error in my console.

Uncaught DOMException: Failed to construct ‘WebSocket’: The URL ‘undefined’ is invalid.
at connect (https://dev.up-stream.co.uk/wp-content/plugins/wpstream/public//chat_lib/chat.js?ver=1:60:14)
at HTMLDocument.<anonymous> (https://dev.up-stream.co.uk/wpstream/wpstream/:546:13)
at i (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:27362)
at Object.fireWith [as resolveWith] (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:28121)
at Function.ready (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:29914)
at HTMLDocument.J (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:30276)

• This reply was modified 8 months, 1 week ago by tom-3636. Reason: Added error

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