CHAT – public beta

[tom-3636]

I have been trying to post my error into this thread all day and the post never shows.

I am getting an error with a WebSocket URL in my console.

[tom-3636]

Hi,

I am having an issue with the chat too.

These are the errors I am getting in Chromes Inspector Console.

Uncaught DOMException: Failed to construct ‘WebSocket’: The URL ‘undefined’ is invalid.
at connect (https://dev.up-stream.co.uk/wp-content/plugins/wpstream/public//chat_lib/chat.js?ver=1:60:14)
at HTMLDocument.<anonymous> (https://dev.up-stream.co.uk/wpstream/wpstream/:546:13)
at i (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:27362)
at Object.fireWith [as resolveWith] (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:28121)
at Function.ready (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:29914)
at HTMLDocument.J (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:30276)

[tom-3636]

Hi,

I am struggling to get the live chat to work. This is the error I am getting.

Hi,

I am too having a problem with the chat after installing the theme today.

Uncaught DOMException: Failed to construct ‘WebSocket’: The URL ‘undefined’ is invalid.
at connect (https://dev.up-stream.co.uk/wp-content/plugins/wpstream/public//chat_lib/chat.js?ver=1:60:14)
at HTMLDocument.<anonymous> (https://dev.up-stream.co.uk/wpstream/wpstream/:546:13)
at i (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:27362)
at Object.fireWith [as resolveWith] (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:28121)
at Function.ready (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:29914)
at HTMLDocument.J (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:30276)

[tom-3636]

Hi,

I am too having a problem with the chat after installing the theme today.

I am getting this error in the console.

`
Uncaught DOMException: Failed to construct ‘WebSocket’: The URL ‘undefined’ is invalid.
at connect (https://dev.up-stream.co.uk/wp-content/plugins/wpstream/public//chat_lib/chat.js?ver=1:60:14)
at HTMLDocument.<anonymous> (https://dev.up-stream.co.uk/wpstream/wpstream/:546:13)
at i (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:27362)
at Object.fireWith [as resolveWith] (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:28121)
at Function.ready (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:29914)
at HTMLDocument.J (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:30276)
`

[tom-3636]

I am getting this error in my console log.

Uncaught DOMException: Failed to construct ‘WebSocket’: The URL ‘undefined’ is invalid.
at connect (https://dev.up-stream.co.uk/wp-content/plugins/wpstream/public//chat_lib/chat.js?ver=1:60:14)
at HTMLDocument.<anonymous> (https://dev.up-stream.co.uk/wpstream/wpstream/:536:13)
at i (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:27362)
at Object.fireWith [as resolveWith] (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:28121)
at Function.ready (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:29914)
at HTMLDocument.J (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:30276)
dev.up-stream.co.uk/:1 Uncaught (in promise) DOMException: play() failed because the user didn’t interact with the document first. https://goo.gl/xX8pDD

[Gabriel]

tom your messages containing the error were being held for review by the spam filter; we are looking into the issue and will post updates here

[admin]

Hi,
I was able to reproduce the issue – a fix will be released in the following days. SO far it seems that the problem is at the theme level not the plugin so when a new theme version is released you will need to update.
Thank you

[dheeraj27m]

Hi Team,
Hope you are well,
I just tried adding the chat shortcode with my channel ID to my post page,
and I am not able to see the chat messages sent by users.
Can you please help me?

[Gabriel]

are you unable to see messages send by yourself or others?

at this time only registered users can post in chat, also, it will not allow duplicate logins (i.e. if you open the chat twice under the same login, only one will connect successfully and be able to send and receive messages)

[chris-3374]

Hi there,

I’m installing this on my site here

I drop the shortcode into the page and the video player disappears and is replaced by a big black chat box like this

Am I doing something wrong? How can I get the video and the chat to appear together at the same time please?

Thanks,

Chris

[admin]

Hi,
That big black box is the actual chat window . If you will type something you will see messages appearing there. Anyway , this is a plugin and we provide the basic functionality – if you want the chat window smaller, larger, different colors etc you need to write your own custom css.

I also took a look at your website and it looks very good and did not see any functionality problems.

Thank you

[chris-3374]

What I’m saying is the big black window *overlays* the video player on my site. That surely can’t be the intended functionality! 🙂

I’ve got an example live right now: https://www.union-spaces.com/demo/wpstream/chat-testing-salon/

I would be extraordinarily grateful if you could take a quick look, please!

[chris-3374]

Thanks for saying my site looks good. Compliments are always warmly received! 🙂

Despite that, what I’m saying is the big black window *overlays* the video player on my site. That surely can’t be the intended functionality! 🙂

I’ve got an example live right now: https://www.union-spaces.com/demo/wpstream/chat-testing-salon/

I would be extraordinarily grateful if you could take a quick look, please.

Many thanks,

Chris

[admin]

Hi,

It seems that there is a css conflict with something from your theme or another plugin.

Just add this css code
.wpstream_plugin_chat_wrapper {
position: relative;
}

and this should fix the problem
Thank you

[chris-3374]

Thank you very much. That worked a treat.

Chris

[Author]

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