CHAT – public beta
Tagged: chat plugin
- August 11, 2020 at 3:55 pm #80170tom-3636Participant
I am getting an error in the console for my chat.
Uncaught DOMException: Failed to construct 'WebSocket': The URL 'undefined' is invalid. at connect (https://dev.up-stream.co.uk/wp-content/plugins/wpstream/public//chat_lib/chat.js?ver=1:60:14) at HTMLDocument.<anonymous> (https://dev.up-stream.co.uk/wpstream/wpstream/:546:13) at i (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:27362) at Object.fireWith [as resolveWith] (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:28121) at Function.ready (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:29914) at HTMLDocument.J (https://dev.up-stream.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:2:30276)August 17, 2020 at 12:48 pm #86150adminKeymaster
This is happening because the chat is trying to connect to the event server but that event is not started yet. If this is happening with the event live please comeback with a link.
Thank youAugust 19, 2020 at 9:20 am #86378sohamsharma0110Participant
How to embed the shortcode for chat in woocommerce product?
As I am setting up a pay per view live stream.
I want to use chat for that.
When I purchase the channel from my woocommerce site it shows the video player automatically on the product page once purchased.Now how to embed the short code for chat on product page as there is no option to edit page but we can edit productAugust 20, 2020 at 7:47 am #86501GabrielModerator
@sohamsharma0110 you cannot edit the product page
however you can include the pay per view player into a page of your own making via the player shortcode and also add the chat shortcode if you likeSeptember 6, 2020 at 11:09 am #88607gsParticipant
Either way to translate the system messages such as “connected to the chat”September 6, 2020 at 12:01 pm #88620gsParticipant
Oh and also either way to let people chat as Guests?
We’re trying to implement a live customer support feature for e-commerce.
Just like you would walk into a store asking questions about it getting a “visual live presentation” we want to try offer that on e-com.
But it would be alot smoother process if we could allow guest chatters. Since if people have to create an account to ask a simple question as (Is dark ruby in size 86).
You can see chat here: https://www.tinykids.dk/live-kundeservice/
Styling of the windows works great though. Nice and easy.September 7, 2020 at 1:48 pm #88759christinaModerator
Chat does not feature translation, nor do we have any plans to implement such feature
Same for allowing guests, you may want to look up another chat plugin if respective features are really needed.October 19, 2020 at 7:36 pm #94475BLACKBOX2GOParticipant
I have the same problem:
There is a “connect” button that do not works.October 20, 2020 at 1:05 pm #94682adminKeymaster
The connect buttons works only if you started the event. The chat works only you are streaming.
Thank youDecember 18, 2020 at 9:26 am #103324Euan JohnstoneParticipant
Are there any known issues with the chat where the following error repeatedly appears on connection?
This username is already taken
At the moment the chat feature is unusable but I can confirm this used to work.
Thanks.December 18, 2020 at 11:29 am #103354
We are unable to replicate this issue and it seems to be working fine on our end. Can you please send a support ticket or an email to firstname.lastname@example.org with your admin url and credentials so that our engineers can troubleshoot from your end. Thank you!December 18, 2020 at 11:35 am #103357
Can you please check whether you are logged on the same account but on a different page?December 18, 2020 at 11:44 am #103360Euan JohnstoneParticipant
Hi Beatrice – I can confirm I am not logged into the same account on a different page – only one page. I will drop an email to email@example.com. Thanks.December 21, 2020 at 12:06 pm #103799
The support team will be looking forward to your email. Thanks!January 20, 2021 at 6:52 am #107772shapebysolveig.comParticipant
I have been trying to use wp chat feature with wp chat stream shortcode, but it’s not working. No message is being sent to the user. Even the channel is live and when I enter the message and click send then it’s not being sent, no user can see the message.
Please help me to resolve this issue asap.
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