CHAT – public beta

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  • January 20, 2021 at 12:35 pm #107814
    Beatrice
    Moderator

    Hello there,

    Sorry to hear that you are having issues with the chat. Unfortunately because it is a beta feature we can offer limited support. Your concern has been forwarded to our engineers and if there is a solution you will be contacted. However, I am unable to provide you with a timeline for the response. Sorry for the inconvenience.

    January 22, 2021 at 1:12 pm #108205
    christina
    Moderator

    @shapebysolveig please send a link to the page that shows up the chat and a pair of credentials to login to it, if the case
    we’ll try to pick up on it and troubleshoot

    January 25, 2021 at 12:19 pm #108600
    shapebysolveig.com
    Participant

    But I cannot send the login detail in here, where should I send you the credentials?

    January 25, 2021 at 12:51 pm #108607
    Beatrice
    Moderator

    Hello there,

    Please send your credentials as long as a detailed description of your technical issue to support@wpstream.net

    Thank you!

    February 2, 2021 at 5:35 am #109993
    shapebysolveig.com
    Participant

    Hi,

    I have sent you an email with credentials and issue in detail. Please check and let me know.?

    Thanks!

    February 2, 2021 at 9:32 am #110019
    Beatrice
    Moderator

    Hello there,

    I can confirm that your email has been received. Please expect a response from one of our engineers soon. Thank you for your patience!

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