Customers who purchased live event can’t access recording

Home Forums WpStream Plugin Plugin Feature Requests Customers who purchased live event can’t access recording

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  • #64123
    Jessica Jacques
    Participant

    My customers who were present and purchased the live stream event of my classes are having trouble with accessing the recorded versions once I turn them into on-demand products. I would like for a way of those customers who already paid to view this, to be able to access it again without having to pay again!

    #64172
    Nana
    Participant

    Dear Ms. Jacques,

    Thank you for your inquiry. Our Tech support will reach out within 24 hour with solutions.

    Best regards,

    Nana.

    #64256
    Gabriel
    Moderator

    We don’t have a straightforward solution for this. You can still improvise, like handing out 100% discount coupons to those who attended the live session.

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