Error: Could not connect….

Home Forums WpStream Plugin Error: Could not connect….

New Topic
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #220973
    playdiune
    Participant

    Hello,

    I’m testing the free plan on a wordpress online shop. The plugin setup went well as well as the creation of a free channel for streaming. The problem is, when I start any streaming on my iphone 8, the transmission stops after about 10 seconds and the following error appears:

    “Could not connect: wss://barber.live.streamer.wpstream.net/webrtc-session.json”

    I try to resume transmission but the error appears again after a few seconds.

    NOTE: I have the IOS updated on the iphone and the website where I installed the plugin has the latest versions of all the software installed.

    Help would be appreciated.
    Thanks

    #221182
    playdiune
    Participant

    ok ok ok i have to use an APP for that 🙂

    #222222
    Beatrice
    Moderator

    Hi there,

    Thanks for getting in contact. We’re you able to solve the issue or do you require any more assistance from us? 🙂

    Best,
    Beatrice

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.