Event could not be started

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  • #158399
    glauber
    Participant

    Hello, my Plugin was working normally and it stopped working.
    When I click on Start Live Event it gives the error event could not be started.

    I’ve already tested installing it on another wordpress site but with my credentials I can’t start.

    My Plan is Friends.

    #158539
    Beatrice
    Moderator

    Hello there,

    So sorry to hear that you are having trouble with your live stream. This error is unexpected and we will try to get to the bottom of it. Firstly, please make sure you have the latest version of the plugin installed (v4.1). Next, does this only happen with existing channels or with newly created channels as well? Looking forward to hearing back.

    Best,
    Beatrice

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