Frequently Asked Questions.

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  • #66839
    Nana
    Moderator

    1. How many people can watch my broadcast at the same time?
    A: Virtually no limits, you can stream to hundreds of thousands or more.

    2. How many channels can I run simultaneously?
    A: As many as you want.

    3. What are the limitations of the free trial?
    A: Only your streaming bandwidth and storage quota are different. You can test all WpStream features during your free trial including LIVE, VOD and PPV.

    4. Can I use the plugin with my own theme?
    A: Our plugin works well with any theme 

    5. Can I stream on multiple sites?
    A: Yes. You can use the same WpStream account for multiple WordPress websites.

    6. Is my content secure?
    A: Yes. The explanation is in this article

    7. Is it possible to embed the live video into a page or an article?
    A: Yes, via shortcodes. See the tutorial here.

    8. Can my website users broadcast on their own?
    A: It is possible under certain circumstances to enable broadcasting for regular users, see this, this, and this.

    9. Is it possible to let other viewers come live in the stream?
    A: Yes, it is possible now using Skype and OBS, see more details here in this thread.

    10. I am broadcasting but there is no video in the player.
    A: Various misconfigurations or issues can lead to this. Please see here, here or contact us to try debugging the problem.

    11. I am not streaming but my bandwidth slightly goes down. Why?
    A: Your viewers might be watching VODs or your channel may still be active, read here for more details.

    12. Why can’t I connect the plugin with the correct username and password?
    A: Some special characters in your password might be problematic. See the explanation here.

    13. How can I reduce the live delay time in the player?
    A: Check our low-latency solution here.

    14. How do I cancel my subscription?
    A: Follow the simple steps here.

    • This topic was modified 1 month, 1 week ago by Nana.
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    #74268
    webmaster-3268
    Participant

    15. Where are release notes per version available?

    #74598
    gabriel
    Moderator
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