Link expired message when installing WPTheme

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  • Author
    Posts
  • #120275
    todd
    Participant

    I have not been able to install the theme. I keep getting link expired message after I click upload. Is there a way to fix this?

    #120280
    Beatrice
    Moderator

    Dear Todd,

    Sorry to hear that you are having issues uploading the theme. Have you attempted using a different browser? Please let us know if you are still not successful. Looking forward to hearing from you!

    #120282
    todd
    Participant

    Yes. I have tried repeatedly. The message is: The link you followed has expired. Please try again.

    I really don’t know what else to do.

    #120456
    Beatrice
    Moderator

    Dear Todd,

    An email has been sent you with the zip file of the theme. Please let us know if it worked for you or if you are still facing issues.

    #128571
    mathewbanuelos7
    Participant

    I am having the same issue, same message when trying from 2 different browsers

    #128594
    Beatrice
    Moderator

    Hello Mathew,

    Your permitted file limit may be too small by default on your website, often for security reasons. This can lead to the vague error “The link you followed has expired”. You may want to increase the file limit by following the instructions in this article. Hope this helps!

Viewing 6 posts - 1 through 6 (of 6 total)
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