Please Help! Stream Not Visible on Page

[rogerumills]

Hi, when I want to add a preview video, logo or poster there is nothing visiual on the page. Also when I start the stream there is nothing to see. There is only the title. and the comment feature. Pleas help me.

[Beatrice]

Dear Rogerumills,

So sorry to hear that you are having issues. Can you please provide a screenshot of what you are attempting to add and how it looks like on your page (preferably a link to the page). Looking forward to helping you resolve this ASAP.

[rogerumills]

http://universalclashleague.com/wpstream/stream
That’s the link to the streaming page already setup(with OBS), upon visiting the link while recording, the page appears to be empty with just comment form

Please what do I need to do to fix this

[rogerumills]

Hello?

[Beatrice]

Hi there,

This may be caused by a plugin/theme conflict. Please carry out a conflict assessment by following the instructions in this thread https://wpstream.net/forums/topic/plugin-and-theme-conflicts-how-to-identify-and-address/
If you still encounter the same issue after attempting the assessment, let us know what the outcomes of the test were and we will attempt to troubleshoot from there. Looking forward to your response.

[rogerumills]

Thanks you, I will definitely try this out

[Author]

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