Record not working

Home Forums WpStream Plugin Plugin Issues Record not working

New Topic
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #69193
    gabriel
    Moderator

    We have been reported and have been able to confirm that recording is dysfunctional for certain accounts.
    We are investigating the matter and will keep the thread updated

    #69198
    gabriel
    Moderator

    We pinpointed the cause of the issue. It is due to human error and we regret it.
    Trying to come up with a workaround in under an hour.

    #69206
    gabriel
    Moderator

    we have temporarily enabled auto recording (regardless of the setting) and also temporarily disabled storage quotas for all affected accounts

    #69223
    gabriel
    Moderator

    Functionality has been restored. Issue affected all who had upgraded to 3.2.1 (released yesterday)
    Storage quotas are are still disabled and will be re-enabled in a few hours, after we properly doublecheck the full chain.

    Unfortunately recordings that have failed cannot be restored. We are sorry for the losses this may have caused.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.