Red bar on the top of the page with the number ‘1’
Home › Forums › WpStream Plugin › Red bar on the top of the page with the number ‘1’
Tagged: Update 3.12
- This topic has 8 replies, 3 voices, and was last updated 1 month, 1 week ago by
Beatrice.
- AuthorPosts
- March 4, 2021 at 2:04 pm #114518
Beatrice
ModeratorIt has been reported that plugin version 3.12 may trigger unexpected issues on Pay-Per-View products for some users. We are currently working on fixing this.
Symptoms:
– Red bar with number “1” when accessing a Pay-Per-View product
– Unable to add to basketQuick Fix:
– Go to ‘WpStream Settings’ in your WordPress, click on ‘Customize Messages’ and then ‘Save’We are doing our best to fix it by default and please follow this thread for the latest updates. Thank you for your cooperation.
March 4, 2021 at 3:19 pm #114523Beatrice
ModeratorMarch 4, 2021 at 3:58 pm #114527March 4, 2021 at 5:20 pm #114542aldinator
ParticipantNow it’s working – thank you so much for the quick solution!
March 5, 2021 at 12:43 pm #114635flamesofsea
ParticipantI got “You did not subscribe to this product” after installing the plugin version 3,11
Still not workingMarch 5, 2021 at 12:46 pm #114637flamesofsea
ParticipantSorry my bad, i had to deactivate old version of pluggin first, all good over here, thanks for the quick solution !
March 5, 2021 at 1:50 pm #114650Beatrice
ModeratorHello aldinator,
Glad to hear that. Let us know if you encounter anything else.
March 5, 2021 at 1:51 pm #114652Beatrice
ModeratorHi flamesofsea,
Great, please get in contact if you have any more issues.
March 8, 2021 at 9:57 am #115085Beatrice
ModeratorHello Streamers,
Thank you for bearing with us while we tackled the issues that have occurred with update 3.12 of the plugin. Version 3.12.1 is now ready to install and has addressed all concerns.
Please note, aside from the new Global Subscription Mode feature, a message will now be displayed on your PPV/subscription product when your viewer has not purchased/subscribed to a product.
“You did not yet purchase this product/You have not subscribed to this product“.
This now exists in order for your viewer to be informed about whether or not they have purchased a product on your website. If you wish to not have this message displayed (as was before the update), you can edit this via CSS with .wpstream_notice{display:none}
Once again, thank you for your patience and we hope you enjoy the new features. Article and Video tutorial coming soon. Watch the space!
- AuthorPosts
- You must be logged in to reply to this topic.