Refund

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  • #183880
    lorenadamc
    Participant

    I realized that they renewed the subscription, now that the bank statement arrives I see that they collected the money on May 22 and without my approval. I only used it in the month of April and I am not interested in using your service. I need a refund of the money they charged me. My account lorenadamc@gmail.com

    #183988
    Beatrice
    Moderator

    Hello Lorena,

    Thanks for your message and we understand your frustration. I can confirm that your subscription has been canceled. Note that you can cancel your subscription at any time by following the instructions in point 22 of our FAQs https://wpstream.net/frequently-asked-questions/

    Regarding your refund, the accounting team will get back to you via email with more information.

    Best,
    Beatrice

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