Says Not connected to WP Stream

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  • #102718
    wolf
    Participant

    When I try to start a live stream it says I am not connected to WP Stream and instructs me to check my credentials. I have entered my connection details several times and it just refuses to connect.

    I am not going to pay for it if I cannot even get it to work during the trial.

    #102848
    christina
    Moderator

    You should fill in your correct WpStream username and password (same that you used for signing up and to login on wpstream.net) in the credentials area. Please mind not to introduce spaces or other characters.

    If still unsuccessful you may reset your password and retry.

    Lastly, please email your credentials to support@wpstream.net, we’ll attempt to run go through the process on your behalf and troubleshoot.

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