Shop Header Image Won’t Change

Home Forums WpStream Theme Theme Issues Shop Header Image Won’t Change

New Topic
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #102269
    artyvex.co.za
    Participant

    Hi, I need some assistance with the following URL: https://artyvex.co.za/home/shop/

    I have set the header transparent header to global, the header type to image and have uploaded an image. However the image refuses to show as the header.

    Some more info:

    1. I set the Woocommerce shop page to this customize page.

    2. I have the URL of the image on my web-storage inside of, “Options for Static Image (if Header Type “image” is selected)

    Header Image”

    #102882
    admin
    Keymaster

    Hello,
    I have tested the theme and could not reproduce the reported problem
    i used this settings http://prntscr.com/w3an3v and the front page look like http://prntscr.com/w3anld – so the both header transparent and background image works as expected.

    Looking over your page i see that there is no image saved as background http://prntscr.com/w3aoh3. Are you sure you saved the settings correctly ?

    If yes and the problem still appears we could investigate the issue, but we will need access to your wp-admin area.

    Thank you

    #102889
    artyvex.co.za
    Participant

    Unfortunately the Theme static header doesn’t have any affect. , I will give you wp-admin to my staging website which is my testing environment. How do i mask the Pw and Usrnme in chat?

    #102891
    artyvex.co.za
    Participant

    http://prnt.sc/w3bpqf URL of the example in my header image

    #102973
    Beatrice
    Moderator

    Hello there,

    Please send your url, username and password in a Support Ticket with the same subject line.

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.