Shop Header Image Won’t Change

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  • #102269

    Hi, I need some assistance with the following URL:

    I have set the header transparent header to global, the header type to image and have uploaded an image. However the image refuses to show as the header.

    Some more info:

    1. I set the Woocommerce shop page to this customize page.

    2. I have the URL of the image on my web-storage inside of, “Options for Static Image (if Header Type “image” is selected)

    Header Image”


    I have tested the theme and could not reproduce the reported problem
    i used this settings and the front page look like – so the both header transparent and background image works as expected.

    Looking over your page i see that there is no image saved as background Are you sure you saved the settings correctly ?

    If yes and the problem still appears we could investigate the issue, but we will need access to your wp-admin area.

    Thank you


    Unfortunately the Theme static header doesn’t have any affect. , I will give you wp-admin to my staging website which is my testing environment. How do i mask the Pw and Usrnme in chat?

    Participant URL of the example in my header image


    Hello there,

    Please send your url, username and password in a Support Ticket with the same subject line.

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