- December 11, 2020 at 9:03 pm #102269
Hi, I need some assistance with the following URL: https://artyvex.co.za/home/shop/
I have set the header transparent header to global, the header type to image and have uploaded an image. However the image refuses to show as the header.
Some more info:
1. I set the Woocommerce shop page to this customize page.
2. I have the URL of the image on my web-storage inside of, “Options for Static Image (if Header Type “image” is selected)
Header Image”December 15, 2020 at 3:40 pm #102882adminKeymaster
I have tested the theme and could not reproduce the reported problem
i used this settings http://prntscr.com/w3an3v and the front page look like http://prntscr.com/w3anld – so the both header transparent and background image works as expected.
Looking over your page i see that there is no image saved as background http://prntscr.com/w3aoh3. Are you sure you saved the settings correctly ?
If yes and the problem still appears we could investigate the issue, but we will need access to your wp-admin area.
Thank youDecember 15, 2020 at 4:25 pm #102889December 15, 2020 at 4:26 pm #102891December 16, 2020 at 6:12 am #102973BeatriceModerator
Please send your url, username and password in a Support Ticket with the same subject line.
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