“Static RTMP” feature – beta – available upon request

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Viewing 11 posts - 16 through 26 (of 26 total)
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  • #89230
    Nana
    Participant

    Hi there. Thank you so much for reporting. I have emailed you the correct link. Please check and confirm. I Apologize for any inconvenience caused.

    #95792
    Charles Musisi
    Participant

    “message”: “Missing Authentication Token” error from my Postman

    #95798
    Beatrice
    Moderator

    Hello Charles,

    Could you please provide more information as to when you receive this message and what actions have led up to this. If you provide a screenshot it would be more helpful to pin point the problem.

    #116181
    Gabriel
    Moderator

    The feature may be unavailable or malfunctioning over the next couple of days due to platform changes related to this topic.

    Please meanwhile use ‘ordinary’ rtmp addresses retrieved from the WordPress backend.

    Will notify the thread when this feature is once again dependable.

    #116297
    Gabriel
    Moderator

    Static RTMP (beta) is once again fully functional, it has totaled spotty downtimes of no more than 2 hours, starting yesterday.
    Thank you for your understanding.

    #117250
    tom-5220
    Participant

    Any issues with the static RTMP today? The channels wont start automatically.

    #117252
    Beatrice
    Moderator

    Hello Tom,

    Sorry to hear that you are having issues with the Static RTMP. Can you please let us know any more details (including any errors) about this issue so that it can be replicated? Preferably some screenshots so we can understand the issue better. Looking forward to your response.

    #117382
    tom-5220
    Participant

    You have to push the “Start live event” and ” Go live with external broadcaster” button to start the channel and get the server and stream key to paste it in to Larix. When the static RTMP works fine the channel “wakes up” and the same key an server is used everytime. The issue is that the channel wont “wake up” to automatically for streaming. There is no errors, everything is up to date, nothing happends.

    #117394
    Beatrice
    Moderator

    Hello Tom,

    Thank you for reporting the issue and sending a detailed description. There was indeed an issue regarding the Static RTMP for users in Europe. This has now been rectified and it should be working. Please let us know if you face any other issues concerning the Static RTMP feature. However, bear with us since it is still a beta feature so limited support is available.

    Thanks again!

    #121104
    admin-7908
    Participant

    Is there a timeline for when this will come out of beta to be a standard, fully-supported feature?

    #121370
    Beatrice
    Moderator

    Hello there,

    Unfortunately, there isn’t a concrete timeline for when this beta feature will become a standard, fully-supported feature. Are you currently facing an issue with the Static RTMP that can be brought to our attention? Looking forward to hearing from you.

Viewing 11 posts - 16 through 26 (of 26 total)
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