Streaming error.

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  • #84294
    chris-3374
    Participant

    Hi there. I’m seeing this error on several of my videos streaming from “Storage” on WPStream: “The media could not be loaded, either because the server or network failed or because the format is not supported.” — These videos have been loading perfectly well previously but have now stopped working, but I’ve made no change to the setup on my side. Example here: https://www.union-spaces.com/demo/welcome-campus-tour/ … Please advise. Chris

    #84331
    gabriel
    Moderator

    Seems to have been related to an expiring certificate, although it was still good for a few days some browsers like to complain in advance.

    Updated now and your video is working, really appreciate the heads up. We’ll make sure this does not happen again.

    #86131
    chris-3374
    Participant

    Hi all.

    Apologies but I have to re-open this thread as the same error is happening again. You can see it here.

    I’d be grateful if you could investigate and resolve asap please.

    Chris

    #86134
    gabriel
    Moderator

    Apparently your plugin is no longer connected to WpStream, please double check

    #86173
    chris-3374
    Participant

    You’re absolutely right. No idea how that happened! Thanks for responding and apologies for taking up your time with that!

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