Streaming issues & Low Latency

[cracker_beaz]

thank you for your kind offer but i cant see how that will work as we are in completly differnt time zones and it takes over 24hours for you to reply so as you take so long it wouldnt be possibale as much as i would like too

[Christina]

The way it would work is for you to set up unattended access to a computer and leave it on, engineering will step in as schedule permits.
You may also use the ticket support in your account (especially useful for sharing passwords etc as it’s private), that gets answered the next working day at the latest.

[mahefacanada]

Hello, was this solved, I’m new and tested your product and experienced the same issue, I try your speedtest, it’s not working anymore.

[Beatrice]

Hello there,

So sorry to hear that you are having issues. Can you please describe the problem in more details so that we can understanding what may be happening? Any links or screenshots would be helpful.

Best regards,
Beatrice

[Author]

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