Streaming issues & Low Latency

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  • #92789
    cracker_beaz
    Participant

    thank you for your kind offer but i cant see how that will work as we are in completly differnt time zones and it takes over 24hours for you to reply so as you take so long it wouldnt be possibale as much as i would like too

    #92902
    Christina
    Moderator

    The way it would work is for you to set up unattended access to a computer and leave it on, engineering will step in as schedule permits.
    You may also use the ticket support in your account (especially useful for sharing passwords etc as it’s private), that gets answered the next working day at the latest.

    #203705
    mahefacanada
    Participant

    Hello, was this solved, I’m new and tested your product and experienced the same issue, I try your speedtest, it’s not working anymore.

    #204184
    Beatrice
    Moderator

    Hello there,

    So sorry to hear that you are having issues. Can you please describe the problem in more details so that we can understanding what may be happening? Any links or screenshots would be helpful.

    Best regards,
    Beatrice

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