Transferring existing clients

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  • #91680
    matic.romano
    Participant

    Hello there,

    One of my clients is currently using a different VOD theme, but they want to move to a different service. I was wondering if it would be possible to import existing customers to wpstream, or whether customers would have to sign up again on the new website.

    Thank you.

    #91701
    christina
    Moderator

    Hello,

    Customer base is not handled by WpStream, rather by WordPress (and WooCommerce if the case).
    You should be able to just set up WpStream onto your website and use it with existing customers.
    If you need to move them to a different website, that’s possible for sure, however not a WpStream related topic.

    #91791
    matic.romano
    Participant

    Appreciate the response Christina

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