Upgrade clarification

Home Forums WpStream Plugin Plugin Feature Requests Upgrade clarification

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  • #79062
    tedrickster
    Participant

    Hi

    I just want to clarify something about upgrading if running out of resources:

    “If you run out of resources you have the option to upgrade your package at any time.”

    Does this mean I can get an additional order of the package I am already on, or would I have to get a bigger package (ie could I order a second Family package or would I have to upgrade to a Team package if running out of resources on the Family plan?

    Many thanks

    #79078
    gabriel
    Moderator

    Currently it is possible to order another ‘slice’ of the same package.
    That may change in the future, we will let you know ahead of time if the case.

    #79435
    tedrickster
    Participant

    Thanks for the clarification.

    #79436
    tedrickster
    Participant

    @gabriel Would I be right in assuming that the new ‘slice’ or upgraded package will be switched over to automatically, without any adjusting of user settings?

    #79539
    gabriel
    Moderator

    that is correct, your account will work under the same conditions and new resources can be made use of immediately, even if you upgrade while streaming live

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