Tagged: top up package
- June 23, 2020 at 2:28 am #79062
I just want to clarify something about upgrading if running out of resources:
“If you run out of resources you have the option to upgrade your package at any time.”
Does this mean I can get an additional order of the package I am already on, or would I have to get a bigger package (ie could I order a second Family package or would I have to upgrade to a Team package if running out of resources on the Family plan?
Many thanksJune 23, 2020 at 6:05 am #79078gabrielModerator
Currently it is possible to order another ‘slice’ of the same package.
That may change in the future, we will let you know ahead of time if the case.June 25, 2020 at 12:25 pm #79435
Thanks for the clarification.June 25, 2020 at 12:27 pm #79436
@gabriel Would I be right in assuming that the new ‘slice’ or upgraded package will be switched over to automatically, without any adjusting of user settings?June 26, 2020 at 4:42 am #79539gabrielModerator
that is correct, your account will work under the same conditions and new resources can be made use of immediately, even if you upgrade while streaming live
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