URGENT REQUEST

Home Forums WpStream Plugin Plugin Issues URGENT REQUEST

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  • #83585
    El Susurro
    Participant

    Hi,we have tried to stream 3 times and get this error:

    HLS playlist request error at URL: https://8283-526-1595892039.live.streamer.wpstream.net/hls/z3x0mb1d0xvfyguw.m3u8
    The media could not be loaded, either because the server or network failed or because the format is not supported.
    our site access is:
    https://elsusurro.com/wp-admin/post.php?post=526&action=edit
    any clue? Thanks, Daniel Hernandez-Cros
    username is admin-2512
    #83712
    Nana
    Moderator

    Hi Daniel, thanks for reaching out,

    This is a generic error message and can’t tell from just that what may go wrong.
    Please let us know the next time you’re able to start a broadcast – so we can diagnose live, or if you can share your admin we will attempt a broadcast ourselves.

    Best regards

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