Video Disappeared
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Tagged: video deleted
- This topic has 5 replies, 3 voices, and was last updated 3 months, 3 weeks ago by
gabriel.
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- September 24, 2020 at 3:41 pm #91127
admin-2914
ParticipantI went to open one of my products/VOD and the video player is no where to be found on the page and it’s all just white space (the product template hasn’t changed and for some reason it covers the entire page with no margins etc).
September 24, 2020 at 5:03 pm #91143admin-2914
ParticipantFurther info:
The header is gone which houses the video player I assume?
https://fitstream4.com/?product=quick-30-minute-spin-with-justyn
How do I get it back?
September 25, 2020 at 7:02 am #91207christina
ModeratorI get a 404 when trying to access the page, I’d assume you deleted it or changed the permalinks settings?
September 25, 2020 at 2:37 pm #91246admin-2914
ParticipantYes, sorry. I found a work around for the recorded video but now the live stream pages are wonky:
https://fitstream4.com/?wpstream_product=spin
I have memberships and subscriptions set up on the site, so you may not be able to see it. Here is a screenshot:
https://www.dropbox.com/s/ur3sa0pid1hxaiq/WPStream%20Live%20Stream%20Issue.jpg?dl=0
- This reply was modified 3 months, 3 weeks ago by
admin-2914. Reason: More clarity
September 26, 2020 at 9:22 am #91339gabriel
ModeratorEspecially if this used to work differently (i.e. as expected), you may want to look up a plugin/theme conflict as explained here
https://wpstream.net/forums/topic/plugin-and-theme-conflicts-how-to-identify-and-address/
- This reply was modified 3 months, 3 weeks ago by
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