Video Disappeared

[admin-2914]

I went to open one of my products/VOD and the video player is no where to be found on the page and it’s all just white space (the product template hasn’t changed and for some reason it covers the entire page with no margins etc).

[admin-2914]

Further info:

The header is gone which houses the video player I assume?

https://fitstream4.com/?product=quick-30-minute-spin-with-justyn

How do I get it back?

[Christina]

I get a 404 when trying to access the page, I’d assume you deleted it or changed the permalinks settings?

[admin-2914]

Yes, sorry. I found a work around for the recorded video but now the live stream pages are wonky:

https://fitstream4.com/?wpstream_product=spin

I have memberships and subscriptions set up on the site, so you may not be able to see it. Here is a screenshot:

https://www.dropbox.com/s/ur3sa0pid1hxaiq/WPStream%20Live%20Stream%20Issue.jpg?dl=0

• This reply was modified 11 months, 4 weeks ago by admin-2914. Reason: More clarity

[Gabriel]

Especially if this used to work differently (i.e. as expected), you may want to look up a plugin/theme conflict as explained here

https://wpstream.net/forums/topic/plugin-and-theme-conflicts-how-to-identify-and-address/

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