Viewer is cut on Galaxy

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  • #87392
    El Susurro
    Participant

    Check out:
    [video src="http://www.rosazul.com/elsusurro/samsung.mp4" /]

    The lower part of the video is cut (so is our round logo).
    thanks, Daniel

    #87478
    christina
    Moderator

    @admin-2512 please provide a link to the page where this occurs, it will be easier to diagnose
    Thank you!

    #88740
    christina
    Moderator

    Hi Daniel, thanks for providing the link

    We can now confirm the reported issue does occur on your website but could not replicate it in our test environment.
    Therefore believe this to be caused by some sort of conflict or interaction and advise you run a conflict assessment as described here

    Let us know the outcome of that, hope it provides valuable clues.

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