WordPress version compatibility
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Tagged: WordPress compatibility
- This topic has 3 replies, 3 voices, and was last updated 2 months, 4 weeks ago by
Beatrice.
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- October 17, 2020 at 12:56 am #94121
erictuxen
ParticipantIs WPStream compatible with WordPress 5.5.1? I uploaded a 2.07gb file several hours ago and the progress bar is stationary at 100%. I have not yet upgraded my account so my storage capacity is limited. Could this be the reason for the upload issue I experienced given the size of my file?
October 19, 2020 at 11:09 am #94394christina
ModeratorThe free account only has 100MB of storage, however it should not act like that (get stuck at 100%) but instead display an error.
Behavior may in turn be triggered by a temporary interruption in your upload connection.
Please take the time to attempt uploading a smaller file and see if it happens again, we may be able to troubleshoot based on your feedback.October 20, 2020 at 6:50 pm #94730erictuxen
ParticipantI believe the issue may have been that I was not logged into my account at the time of the original file upload. I logged in and successfully uploaded a smaller test file. I will need to upgrade to utilize the larger file size necessary.
October 21, 2020 at 6:01 am #94766Beatrice
ModeratorGlad that you were able to pin point the issue. If you have any other questions or concerns please do not hesitate to get in contact.
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