WordPress version compatibility

Home Forums WpStream Plugin Plugin Feature Requests WordPress version compatibility

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  • #94121
    erictuxen
    Participant

    Is WPStream compatible with WordPress 5.5.1? I uploaded a 2.07gb file several hours ago and the progress bar is stationary at 100%. I have not yet upgraded my account so my storage capacity is limited. Could this be the reason for the upload issue I experienced given the size of my file?

    #94394
    christina
    Moderator

    The free account only has 100MB of storage, however it should not act like that (get stuck at 100%) but instead display an error.
    Behavior may in turn be triggered by a temporary interruption in your upload connection.
    Please take the time to attempt uploading a smaller file and see if it happens again, we may be able to troubleshoot based on your feedback.

    #94730
    erictuxen
    Participant

    I believe the issue may have been that I was not logged into my account at the time of the original file upload. I logged in and successfully uploaded a smaller test file. I will need to upgrade to utilize the larger file size necessary.

    #94766
    Beatrice
    Moderator

    Glad that you were able to pin point the issue. If you have any other questions or concerns please do not hesitate to get in contact.

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