Hi, I try to realize a VOD website for one of my clients. . I have installed the plugin in WordPress. I have set my WpStream account information. But I have this message “We could not connect to WpStream.net. Make sure you have the php Curl library enabled and your hosting allows outgoing HTTP Connection.” “phpinfo();” return CURL is running OK. I have several websites (wordpress, php, asp, etc.) running on my server (Windows server 2016). What is the problem ? How can I fix it ?
I have tried “Plugin and theme conflicts – how to identify and address”.
I have installed “Health Check & Troubleshooting” Plugin. About Curl, it return “version de cURL : 7.67.0 OpenSSL/1.1.1d”.
I have desactivated all plugins and themes (except WpStream and WooCommerce). The problem is still there -> “We could not connect to WpStream.net. Make sure you have the php Curl library enabled and your hosting allows outgoing HTTP Connection. ”
I have desactivated all the Windows firewall, and the problem is still there.
As the Curl library is running OK, I suppose the problem is “hosting allows outgoing HTTP Connection”. But, with or without firewall, outgoing connexions are allowed.
I have deleted your previous message for safety reasons. Please make sure you send your Admin URL & credentials to email@example.com and not here as it is a public forum. Thank you for understanding.
I have modified the file “class-wpstream-live-api-connection.php”. In “wpstream_club_get_token()” function, I added ” echo $err; ” after “$err = curl_error($curl);” Error returned is “SSL certificate problem: unable to get local issuer certificate”
How to solve this certificate problem ? Wich certificate is to be used ? Where to set information about this certificate ?
Thanks for your help.
nb : I use Windows Server 2016 and IIS v10 (Everything OK). Website certificate are generated by Win-Acme with letsencrypt (everything run OK)
Sorry to hear that you are having issues connecting. It’s possible that your site did not manage to connect to WpStream due to either a missing/malfunctioning Curl or inability to initiate an outgoing HTTP connection; please check that with your admin/hosting provider or attempt your setup with another.