You are not allowed to stream. Code 741.

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  • #186206
    teogreg
    Participant

    Hello, I want others to be able to see my livestream, however upon entering the website they are greeted by the “You are not allowed to stream. Code 741” error rather than my happy face.

    How to fix that so anyone who stumbles upon my site can easily view the livestream?

    The website in question: http://www.drugchan.com

    #186298
    Beatrice
    Moderator

    Hi there,

    So sorry to hear that. Please provide more information regarding your live stream. Did you use any shortcodes to add your live stream? Or is this the link of the live stream that was automatically set up? Furthermore, please make sure you have the latest version of the plugin involved. Looking forward to helping you solve this.

    Best regards,
    Beatrice

    #186336
    teogreg
    Participant

    Hey, I simply added the ‘wpStream – Channel List’ widget via Elementor unto my homepage. If you visit the homepage on http://www.drugchan.com you should see the same error. This error can be seen if you try to access the page without my WordPress account being logged in. Did not use any additional shortcodes to add my live stream, it was set up automatically. I downloaded the plugin just 2 days ago for the first time, so it is definitely up to date.

    #186846
    Beatrice
    Moderator

    Hi there,

    The widget you are using is for the list of all the live streams running on your website. To explain, it’s like a playlist of your live streams. If you want to add a your live stream to a specific page, you have to use the ‘WpStream Player’ widget https://docs.wpstream.net/docs/elementor/

    Hope this helps and let me know if you still have issues.

    Best,
    Beatrice

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