admin-2914

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • in reply to: Media Upload Issues #92624
    admin-2914
    Participant

    That would be great! Thanks.

    What other updates to the platform are there?

    in reply to: Media Upload Issues #92289
    admin-2914
    Participant

    If that doesn’t work, you can access a test account I set up:

    http://www.fitstream4.com

    Login is top right icon
    Login: WPStreamSupport
    Pass: WPStream123!

    Go to My Account (top right icon)
    Broadcast should be enabled for that user.

    in reply to: Media Upload Issues #92288
    admin-2914
    Participant

    I understand that you will want to have a higher limit, but if I am streaming a 50 minute video that’s being recorded, it should come in at around 5gb (based on the fact that a 40 minute video recorded has been running 4gb for me).

    Live Stream Client Side: https://fitstream4.com/?wpstream_product=test-live-stream-wpstream

    Live Stream Broadcast side:

    Server: rtmp://52.23.229.96/wpstream/
    copy to clipboard
    Stream Key: ah9q9dg3ix5rsh3b?auth=kl7vqfwe
    copy to clipboard
    Use OBS Studio on your Windows or Mac computer, or the Larix Broadcaster app on your iOS or Android smartphone/tablet. Various other software and devices are supported, see our guides for details.

    in reply to: Media Upload Issues #92246
    admin-2914
    Participant

    Thanks Christina….

    All I would need is 6gb to ensure a 50 minute recording can be saved. Can you please increase my limit from 2gb to 6gb please?

    in reply to: WPStream Elementor – Items List #92117
    admin-2914
    Participant

    So the code is actually in the woo-helper.php file under libs in the WPStreamTheme folder. It overrides the default woocommerce product template on the client facing side.

    in reply to: WPStream Elementor – Items List #92115
    admin-2914
    Participant

    Thanks!

    in reply to: Media Upload Issues #91939
    admin-2914
    Participant

    Thanks Christina. I would need a limit that’s high enough to allow a 1 hr HD video to be recorded as 1 video rather than multiple. My estimate would be that 5gb or 7gb would do the trick (based on 37 minutes being 3.8gb or less).

    The Live Stream interruption is happening on the client side at the exact same point that the recorded video is split into 2 files. The screen/player goes blank then it never reconnects; it stays blank. The first time it happened was with my first official live stream. I noted the time that the player when black/blank and when I grabbed the video file, noticed there were 2 (thought it was my Wifi or something like that) and the first video was 2gb and ended at the same time that the player went black/blank. The second live stream did it the exact same way so I knew it wasn’t my end.

    in reply to: Media Upload Issues #91829
    admin-2914
    Participant

    Update:

    after sitting and waiting an HOUR, the upload finally finished. Still need resolution on number 1 and 2…

    in reply to: Video Disappeared #91246
    admin-2914
    Participant

    Yes, sorry. I found a work around for the recorded video but now the live stream pages are wonky:

    https://fitstream4.com/?wpstream_product=spin

    I have memberships and subscriptions set up on the site, so you may not be able to see it. Here is a screenshot:

    https://www.dropbox.com/s/ur3sa0pid1hxaiq/WPStream%20Live%20Stream%20Issue.jpg?dl=0

    • This reply was modified 3 weeks, 5 days ago by admin-2914. Reason: More clarity
    in reply to: Video Disappeared #91143
    admin-2914
    Participant

    Further info:

    The header is gone which houses the video player I assume?

    https://fitstream4.com/?product=quick-30-minute-spin-with-justyn

    How do I get it back?

    admin-2914
    Participant

    I’ve figured it out.

    In the admin side of the WPStream, when setting up the subscription model, under “Subscription Model – Use global subscription ?”, I select Yes, but it forces me to select a Simple Subscription from WooCommerce. Under WooCommerce, you can have a Variable Subscription (multiple choices rather than just one). I’ve found the code that searches for just subscription and added variable-subscription to it (the tag WC uses for variable subscriptions). Now I can select more than just a Simple Subscription (and it works fine).

    in reply to: Custom File Name after Stream #89309
    admin-2914
    Participant

    can you at least advise which file is responsible for the naming convention?

Viewing 12 posts - 1 through 12 (of 12 total)