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Viewing 15 posts - 1 through 15 (of 183 total)
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  • in reply to: Product page header #108616
    admin
    Keymaster

    Hi,

    I’m sorry but that is a theme related feature . It will work only on wpstream theme. However a programmer can look into the code, see how we done it and recreate that functionality on another theme.

    Thank you

    in reply to: How to cancel my subscription #107435
    admin
    Keymaster

    To change your ongoing subscription to another card

    Navigate to My Account -> Orders
    Click “View” next to the most recent item that shows up as “Completed”
    Then under “Related Subscriptions” click the “View” of the most recent item that shows up as “Active”
    Next, click the “Change Payment” under “Actions”
    On the next page, under “Credit/Debit Card”, select a new card from the list of saved cards, or choose “Use a new payment method” and enter the details of another card
    Click “Change payment method” at the bottom

    in reply to: How to cancel my subscription #107425
    admin
    Keymaster

    To change your ongoing subscription from PayPal to a Credit/Debit/Prepaid Card:

    Navigate to My Account -> Orders
    Click “View” next to the most recent item that shows up as “Completed”
    Then under “Related Subscriptions” click the “View” of the most recent item that shows up as “Active”
    Next, click the “Change Payment” under “Actions”
    On the next page, choose the “Credit/Debit Card” payment type and fill in your card details
    Click “Change payment method” at the bottom

    in reply to: Product page header #106377
    admin
    Keymaster

    Hi,
    You can do anything you want but all depends of your WordPress/CSS/HTML/PHP skills . The theme cannot cover all the needs so each user can change it to fit their needs. Also you can use the wpstream plugin with any other theme.

    Thank you

    in reply to: Use 3rd party video player – public beta #105487
    admin
    Keymaster

    Indeed, casting is a feature we do not yet support, it is however considered for a future release.

    Not understanding what you mean by “broadcasting feature you guys offer”, please explain.

    in reply to: Regular users chat #105008
    admin
    Keymaster

    Hi,

    Unfortunately the chat is not functioning like the player in “allow users to stream” context. So it would not work. However we have in the future plan to find a solution for this and create additional short code that will work similar with the player (where an channel id is provided -)

    Thank you

    in reply to: Login and Register Redirection #103791
    admin
    Keymaster

    Hi,

    This is not correct am getting an Error and I would also like to redirect the user after Registration

    – make sure you write the code according to php standards

    Registration – there is no redirect after registration – you remain on the same form and just need to switch to login form and use your credentials : http://prntscr.com/w72f6y

    Thank you

    in reply to: Autostart #103391
    admin
    Keymaster

    Hi Tom, thanks for your query,

    Static RTMP and its autostart functionality, remains unchanged despite the plugin update, just checked the functionality on my end.
    It is not related to the recenly introduced autoplay option.

    Perhaps you have meanwhile changed your password? Or how exactly does it no longer work for you?

    in reply to: Login and Register Redirection #103211
    admin
    Keymaster

    Hello,

    For login – go libs/css_js_include.php and at line 42 you have
    ‘login_redirect’ => get_permalink( get_option(‘woocommerce_myaccount_page_id’) ),

    http://prntscr.com/w4r739

    replace “get_permalink( get_option(‘woocommerce_myaccount_page_id’) ), ” with “http://yoursite.com/page”,

    Thank you

    in reply to: Shop Header Image Won’t Change #102882
    admin
    Keymaster

    Hello,
    I have tested the theme and could not reproduce the reported problem
    i used this settings http://prntscr.com/w3an3v and the front page look like http://prntscr.com/w3anld – so the both header transparent and background image works as expected.

    Looking over your page i see that there is no image saved as background http://prntscr.com/w3aoh3. Are you sure you saved the settings correctly ?

    If yes and the problem still appears we could investigate the issue, but we will need access to your wp-admin area.

    Thank you

    admin
    Keymaster

    Hi,
    The code is in admin / options-init.php http://prntscr.com/vz47zy .

    Here you need to add variable-subscription
    ‘terms’ => array( ‘subscription’,’variable-subscription’),

    Thank you

    in reply to: Problem with translations #100861
    admin
    Keymaster

    Hello,

    I just release the 1.6.1 version of the theme and all issues with the translatable strings should be fixed.

    The text domain for the theme wpstream-wordpresstheme. This is for all theme related strings. There are also string from redux-framework (the admin interface) that are changed.

    The plugin wpstream-elementor use the text domain ‘wpstream-elementor’

    Please let me know if your found other translation related problems and I will address them.

    Thank you

    in reply to: No permission to create a new channel as admin- Nov 26 #100255
    admin
    Keymaster

    Update

    We managed to pinpoint the issue and hoping to come up with a fix by tomorrow.

    Will update the thread with any news, thank you for reporting this.

    in reply to: Problem with translations #100212
    admin
    Keymaster

    Hi,

    Unfortunately you are right – I did a string search and found numerous issues with translation text-domain. We are in a process of addressing this and we will do a minor theme update next week with all this things fixed.

    Thank you and I’m sorry for any inconvenience caused.

    in reply to: Live events turning off inadvertedly – Nov 25th #100024
    admin
    Keymaster

    Update

    AWS has reportedly sorted out all issues minutes ago.

    Pending the rapid response and the temporary measures set in place to mitigate, the WpStream platform has operated normally during the last 13-14 hours.
    We are taking steps to prevent this kind of outages from affecting the functionality of our service
    We regret the incident and wish to thank you for your understanding.

Viewing 15 posts - 1 through 15 (of 183 total)