alexandra_aunon

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • in reply to: Live chat #81169
    alexandra_aunon
    Participant

    Okay perfect, I feel a lot more clear with everything for now!
    Many thanks
    Alex

    in reply to: Live chat #81064
    alexandra_aunon
    Participant

    So I just put the code on any page? For example my home page….? And am I correct that the channel has to be active for this to work? I had an error before when applying the code to a page but it was when the channel wasn’t active.
    Thank you

    in reply to: CHAT – public beta #80024
    alexandra_aunon
    Participant

    I tried adding the shortcode to the product and the page of live stream whilst testing my live channel and both times this did not pop up with any chat… wanting to upgrade but only when I know this option is working! Thank you

    in reply to: CHAT – public beta #80014
    alexandra_aunon
    Participant

    The channel I’m wanting to link the live chat to is a pay per view channel, does that make any difference?

    in reply to: CHAT – public beta #80011
    alexandra_aunon
    Participant

    Hi Gabriel. The channel was not active, I realise that may have been the issue… Where do I add the shortcode when channel is active?

    in reply to: CHAT – public beta #79317
    alexandra_aunon
    Participant

    Hi there, I just tried adding the chat shortcode with my channel ID to my homepage and this appeared… ‘Updating failed. The response is not a valid JSON response.’ What do I do in this case?
    Thanks
    Alex

    in reply to: My live stream #78697
    alexandra_aunon
    Participant

    Thankyou, I’ve got it all sorted now with the payments. If people are unable to see the live but have paid, when I select record broadcast I presume this is added to their videos in accounts..? Is that right? How long do they have access?

    Many thanks
    Alex

    in reply to: Inquiries #78088
    alexandra_aunon
    Participant

    Hello Gabriel,

    Thank you for your reply. Okay, I’ve emailed woocommerce support regarding notifications. As I’m setting up live stream dance events, what is the situation with playing my own music? As it’s for people who have signed up and paid and not publicly live to all, surely this is okay?

    Many thanks
    Alex

    in reply to: Inquiries #77774
    alexandra_aunon
    Participant

    Back again!… As I have set up a weekly and monthly subscription product..then also a day pass. Which channel do I broadcast to? Do they all sync up?

    Also, how do I know when people have signed up, do I get notifications via my website or email?
    Many thanks

Viewing 9 posts - 1 through 9 (of 9 total)