Beatrice

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Viewing 15 posts - 1 through 15 (of 123 total)
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  • Beatrice
    Moderator

    Hello yanrodriguez8271,

    Please send an email to prerelease@wpstream.net with the instructed details at the beginning of this thread and one of my colleagues will get back to you ASAP. Thank you!

    in reply to: Bandwidth usage with no viewers #124371
    Beatrice
    Moderator

    Hello Alberto,

    Yes, bandwidth will still get consumed even if there are no viewers and if it isn’t recorded. Bandwidth gets consumed as you are streaming and depending on the quality of your stream. Please get in contact with support@wpstream.net and they will be able to provide you with more information about bandwidth consumption. In the mean time, make sure you also check out this article for descriptions about each of the terms in our pricing plans.

    in reply to: A page with all live events #124096
    Beatrice
    Moderator

    Dear Keithgold,

    Thanks for your interest. This feature is actually currently in the works and will be live some time next week. Please watch the space for updates!

    in reply to: Keep floating video on different URL´s #124081
    Beatrice
    Moderator

    Dear Pablo,

    There is the option to switch your player to “Picture-in-picture” which you can move around the screen and switch between different URLs. You can find this on the bottom right corner of the player along with the “full screen” option. Please let me know if you have any other questions or concerns!

    in reply to: Issue video playing on mobile with WiFi connection #124080
    Beatrice
    Moderator

    Dear vijay,

    Sorry to hear that you are having issues. Can you please clarify if you are referring to not being able to broadcast an event when using Wi-Fi or if the event is broadcasting just fine but as viewer, you are unable to watch. Looking forward to hearing from you.

    in reply to: Screen share #122147
    Beatrice
    Moderator

    You are able to screen share using the browser broadcaster

    As for the the smart tv, chrome cast, etc, users can upvote this thread and it is a popular feature it may be included in a future release. Thanks for the suggestion!

    in reply to: Inconsistent platform functionality – Mar 9 #121710
    Beatrice
    Moderator

    Happy to be of service, Chris. Please do not hesitate to contact us with any more questions 🙂

    in reply to: Display thumbnail/placeholder #121562
    Beatrice
    Moderator

    Hey Chris,

    Thank you for your suggestion. We will surely consider this in our next team meeting and users are encouraged to upvote this thread if they feel like this will be helpful. If it receives multiple upvotes, we will prioritize this feature in our next update.

    in reply to: CHAT – public beta #121420
    Beatrice
    Moderator

    Hello Kabr,

    Sorry to hear that you are having issue with the chat. Are you able to provide us with a link to the page that shows the chat along with these issues? Looking forward to hearing from you.

    Beatrice
    Moderator

    Hello there,

    Unfortunately, there isn’t a concrete timeline for when this beta feature will become a standard, fully-supported feature. Are you currently facing an issue with the Static RTMP that can be brought to our attention? Looking forward to hearing from you.

    in reply to: Charge Regular Users to Broadcast #120459
    Beatrice
    Moderator

    Hi Jane,

    Thank you for your suggestion and contribution! We will surely consider this in our next team meeting and users are encouraged to continue upvoting this thread if they feel like this will be helpful. If popular, we will prioritize this feature in our next update.

    in reply to: A page with all live events #120458
    Beatrice
    Moderator

    Hello there,

    Thank you for your suggestion and contributions! We will surely consider this in our next team meeting and users are encouraged to continue upvoting this thread if they feel like this will be helpful. If popular, we will prioritize this feature in our next update.

    in reply to: Link expired message when installing WPTheme #120456
    Beatrice
    Moderator

    Dear Todd,

    An email has been sent you with the zip file of the theme. Please let us know if it worked for you or if you are still facing issues.

    in reply to: Link expired message when installing WPTheme #120280
    Beatrice
    Moderator

    Dear Todd,

    Sorry to hear that you are having issues uploading the theme. Have you attempted using a different browser? Please let us know if you are still not successful. Looking forward to hearing from you!

    Beatrice
    Moderator

    Dear Rob,

    Apologies for the misinformation. Your viewers do in fact need to be registered in order to be able to watch. Please let me know if you have further questions.

Viewing 15 posts - 1 through 15 (of 123 total)